JAMES K
OSWEGO, IL | 2027 Chevrolet EquinoxAugust 11, 2026Everyone was very friendly and helpful especially my sales person BryanResponse from Ron Westphal Chevrolet
August 13, 2026We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Ron Westphal Chevrolet, INC. and we hope to see you again soon!Richard D
SANDWICH, IL | 2018 Chevrolet EquinoxAugust 11, 2026Rick and the service crew do a great job.Response from Ron Westphal Chevrolet
August 13, 2026Thank you for the review! Our team is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!MICHAEL G
CHICAGO, IL | 2026 Chevrolet BlazerAugust 9, 2026Fast, straight forward no bsResponse from Ron Westphal Chevrolet
August 11, 2026We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!Tonya F
AURORA, IL | 2025 Chevrolet EquinoxAugust 8, 2026Customer service is top notch but they never seem to have the parts on hand so every service call ends up being two days instead of one day without my car. It’s frustrating.Response from Ron Westphal Chevrolet
August 10, 2026It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.Steven C
NEWARK, IL | 2016 Chevrolet ColoradoAugust 7, 2026Came in for routine service, oil change and check over and they always take good care of my truckResponse from Ron Westphal Chevrolet
August 9, 2026We're glad to hear that you had an excellent experience with us. Your trust in us to take care of your vehicle means a lot, and we look forward to serving you again in the future. If you ever have questions or need assistance, please don’t hesitate to reach out!John D
YORKVILLE, IL | 2002 Chevrolet Silverado 1500August 7, 2026Everything was done in a timely manner. They kept me informed of what was happening while I waited.Response from Ron Westphal Chevrolet
August 9, 2026We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!Christine M
AURORA, IL | 2013 Chevrolet MalibuAugust 5, 2026I came in for an oil change and was the only one in and it took 1.75 hours. Oil change was fine except when I left, I notice my dashboard had a notice for "Service Tire Monitor System". I immediately turned around and came back. The service person told me it was because they changed my tires and it may need to be "re-learned" OR I might need to purchase 2 new sensors. No one explained this to me before I checked out and I was not happy. I left and took my car elsewhere. By then I learned my car was pulling to the right as well. This message was NOT on when I took my car in to have the oil changed. My son has worked for oil service stations in the past and he stated they always recalibrated (re-learned) the sensors). I am extremely unhappy with this service crew (or person).Response from Ron Westphal Chevrolet
August 7, 2026It appears that the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours, as it helps us identify areas where we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.Ronald P
MONTGOMERY, IL | 2022 Chevrolet MalibuAugust 5, 2026All the employees were very helpful.🤓😁Response from Ron Westphal Chevrolet
August 7, 2026Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ron Westphal Chevrolet, INC.. If you have any further questions, please give us a call. We're always happy to help!TAYLOR G
AURORA, IL | 2026 Chevrolet TraxAugust 4, 2026Helped me get a new car fast when I had a total loss on my other car I just got in MarchResponse from Ron Westphal Chevrolet
August 6, 2026Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.Cynthia J
BATAVIA, IL | 2021 Chevrolet EquinoxAugust 3, 2026Rick was professional, thorough, explained things well, and provided me with information on available rebates.Response from Ron Westphal Chevrolet
August 5, 2026We appreciate your kind words and are glad our team was able to assist you. Providing knowledgeable and attentive service is important to us, and we're happy to know that came through during your visit. Thanks again for your support!